Happens when users start to increase. Warnings on RTT appear on CMS and sometimes users getting dropped. 

The threshold of 25 seconds of inactivity is just the fact that no audio or media is received. If this happens for more than 12.5 seconds, CMS will warn about it. CMS loses the media connectivity to the client for an amount of time, hence dropping the client, which is the expected behaviour. Airbus cu wants to tweak the webapp to be more tolerant to delays. TAC SR# 694634826