CMS should check user's browser version and display a notification to update.

webapp users should get a banner/notification to upgrade their browsers to latest version for opitmal experience while in CMS hosted meeting. For certain big custmers, who have external partners joining their CMS hosted meetings face issues like disconnect/reconnects, quality issues in content sharing etc if the browsers are older versions. It is not possible for customers to control how their external entities are joining (older browser versions) however, it does affect their overall meeting experience. Users compare their experience with cloud products like Gmeet, Webex etc where customer has confirmed that external parties do not face any such issues.

  • Guest
  • Oct 27 2023