Our usage is calling and meeting only use scenario. With current webex app and without messaging, it is very hard for use look over other members under different department.

End users request to have enterprise level structure contacts managed in webebx control hub and having this enterprise contact display in webex app in addition to self define one. This should be able to be synced with on-premise AD or Azere AD.

With this, it helps for our internal communications, who belongs to which department and department staffs and phone contacts info for dial. This would be easy for end users to look over the contacts for certain department.