WebexCalling's silent monitoring and coaching features to cover general calls, not just call queues.

I would like the silent monitoring and coaching feature to be available for haunts and regular calls. I would like it to be available for monitoring of one person by multiple people, one-on-one coaching of newcomers and sharing of problems.

  • Guest
  • Apr 17 2024
  • Will not implement
Calling: Webex Calling

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