Dial-In User Enhancement via People Insights

For audio-only participants who join from a phone, we would like to see a feature where People Insights can be used to scrape the phone number of the user that joined and return the user associated with it if there is a direct match. People Insights already has the phone numbers of users and so it should be able to populate the name associated with the phone number easily. This would allow for executive-level users to automatically have their name show when they join a meeting audio-only. It also can cut down on bridge administration tasks during incident management.

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  • Feb 9 2022