disable call waiting beep while on the phone

Our receptionist all ring simultaneously and after they pick up a call they are constantly bombarded with call waiting tones in their ear while trying to speak to patients. there should be an option to disable this audible beeping

  • Guest
  • Jun 10 2022
  • Future consideration
Calling: Webex Calling / Desktop Devices
  • Guest commented
    17 Apr 19:11

    please reach out to me...

    joe.dean@alsautomotive.com if you can show me how to fix...we use 8841,8851,&8865 cisco phones

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  • Admin
    Basant Kumar Basavaraj commented
    17 Apr 19:05

    The call waiting tone is generated locally by the device/client itself. Request @Kareem Rifaat to comment on this.

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  • Guest commented
    17 Apr 18:06

    Business/Dev team, why is there no response to this? Please feel free to beep the phone, or place a pop up within the Webex App, but stop beeping the headset. Please realize who is paying for this system, and develop for the actual users of it.

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  • Guest commented
    12 Mar 15:51

    Once again the beeeping is becoming to the point that we may go with a different company....

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  • Guest commented
    17 Jan 21:28

    PLEASE FIX THIS....never had this issue with call manager

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  • Guest commented
    December 18, 2023 21:11

    We really need an option to disable this beeping while call waiting, we are getting a lot of complaints from customer about this issue. This needs to be fix soon.

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  • Guest commented
    October 30, 2023 12:32

    I really hope this gets fixed soon....it chops out some of the convo bc of the beeping

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  • Guest commented
    September 20, 2023 15:02

    This really needs to be fixed so that people and users/clients/patients are not annoyed.

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  • Guest commented
    July 18, 2023 17:46

    Need an option to disable the beep when a call comes in without turning call waiting off all together.

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  • Guest commented
    July 18, 2023 16:39

    Users are annoyed with the beeping in the ear for the new call waiting alert. Please make a setting to turn the beep off.

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  • Guest commented
    July 18, 2023 16:35

    Either allow in the desk phone settings to disable the beep or allow the user to turn the beep volume down.


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  • Guest commented
    May 30, 2023 11:49

    This has 8 votes in less than a year and not many people know about this process. How many votes does it take to get a feature implemented?

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