API webhooks for reactions

When developing a bot that integrates to Webex it is crucial to use the "messages" and "attachmentActions" webhooks. However, users might also click 'reactions' as a response to the chatbot. Since it it not possible to get a webhook for reactions, I highly recommend to implement that feature.

  • Guest
  • Jul 5 2022
  • Planned
Webex App: Fundamentals: Other
  • Guest commented
    11 Mar 11:07

    It would be great at least to have the message Id (not the conversation) in the 'activity' object received by the webex-js-sdk (received in getMembershipEvent as membership:create)

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  • Guest commented
    April 28, 2023 09:21

    Duplicate of https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-3579 (?)

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  • Guest commented
    March 12, 2023 12:09

    It will be very much appreciated if we can receive events in case of reactions to messages.

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  • Admin
    Dirk-Jan Uittenbogaard commented
    November 08, 2022 15:34

    Providing that reactsions are added to the messages API and that we get webhooks:
    You could even think about using this as a simple "voting" mechanism.
    Quote from Max in this request:

    this would enable completely new bot functions and fast user interactions. for comparison: many discord bots work via emote reactions
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  • Admin
    Dirk-Jan Uittenbogaard commented
    November 08, 2022 15:27

    I agree but think that this first requires reactions to be available via APIs. When they are, we should also have a webhook for "reactions - created"


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  • Guest commented
    October 28, 2022 15:52

    As we expect Webex to be used for bots/applications, being able to respond in a similar way users would is expected/needed. Thanks in advance.

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